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Frequently Asked Questions
Quick answers to common questions
How quickly will I get a response?
We typically respond to all applications within 24 hours during business days but due any to unforeseen circumstances, we projected our response time to within 72 hours. For urgent technical support, our enterprise customers have access to 24/7 assistance.
Do you offer free trials?
Yes! Our subscription software products come with a 14-day free trial. That is why we prepared this form to get you started with a trial account.
Do you provide technical support?
Yes, we provide comprehensive technical support via email and live support that. Due to time difference and different geographical locations of our staff, we prefer to communicate via email and support chat. However, enterprise customers get dedicated support managers and priority assistance.
What payment methods do you accept?
We accept bank transfers, credit/debit cards and for enterprise contracts, we can arrange invoicing with NET-30 terms.
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